Set up and track your move-in bills from one place

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64 guides and articles, from choosing a home to moving out. Search for a bill or a question, or open a stage of the move.

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• Moving house utility bills checklist: which bills to change, cancel and set up

  Moving house utility bills: which bills to change, which to cancel at the home you leave and which to set up at the new one, with dates and readings.

• How do I set up bills when renting for the first time?

  Setting up bills when renting: what bills you pay (energy, council tax, water, broadband, TV Licence), who to contact, and when to set up each.

• Which bills do I set up when I buy a house, and from which day?

  The bills to set up when you buy a house, from exchange to completion: council tax, energy, water, broadband, meter readings, late keys and solar panels.

• Before you move5 guides, 2 articles

  • What do I need to do when I move house?

    A week-by-week moving house checklist from eight weeks out to the first month, with the bills, meters, post and accounts to sort at each stage. Printable.

  • Moving house utility bills checklist: which bills to change, cancel and set up

    Moving house utility bills: which bills to change, which to cancel at the home you leave and which to set up at the new one, with dates and readings.

  • What will this home's bills be?

    Check a home's council tax band and charge, water company, energy supplier and broadband before you offer or sign, plus what to ask at the viewing.

  • How much will moving out cost?

    Work out the cash needed before moving and your ongoing monthly costs. Add rent, deposits, moving costs and bills, with a separate total for each.

  • Do you pay a broadband exit fee when you move house?

    Moving house in contract? See what BT, Sky, Virgin Media, TalkTalk, Vodafone, EE, Plusnet and others say about exit fees if they can't serve your new home.

  • Moving House at Christmas: Bills and Broadband Checklist

    ArticlePlan energy, broadband, water and council tax for a Christmas or New Year move, with meter readings, backup internet and official holiday dates.

  • Black Friday Broadband When Moving House: What to Check

    ArticleMoving home around Black Friday? Check the new address, installation date, exit fees and full contract cost before choosing broadband.

• Buying a home5 guides

  • Which bills do I set up when I buy a house, and from which day?

    The bills to set up when you buy a house, from exchange to completion: council tax, energy, water, broadband, meter readings, late keys and solar panels.

  • What happens on completion day?

    What happens on completion day when you buy a home: the money, the keys, the Stamp Duty return, and the bills that are yours from that date.

  • Do I pay bills on two homes when I move?

    Which bills you pay on both homes during an overlap, what an empty home costs, and the date each bill starts and stops, with the official rules.

  • How do I set up the bills in a new-build home?

    New build bills: who supplies the energy, why the estate may have one broadband network, council tax banding delays and backdated bills, and water meters.

  • What does a Your First Home new build cost each month, beyond the mortgage?

    Your First Home's monthly example covers the mortgage and loan interest only. Add council tax, energy, water and estate charges for a new build.

• Renting and sharing8 guides, 2 articles

  • How do I set up bills when renting for the first time?

    Setting up bills when renting: what bills you pay (energy, council tax, water, broadband, TV Licence), who to contact, and when to set up each.

  • What does the Renters' Rights Act change when I move?

    What the Renters' Rights Act means when you move: two months' notice, at most one month's rent in advance, deposit caps and the bills landlords can charge.

  • Bills included in rent, explained

    What bills-included rent can cover, how to read a fair usage limit, what a landlord can charge for energy, and when splitting the bills may cost less.

  • Split bills fairly with housemates

    Agree fair shares for rent, fixed costs and energy usage. Check the calculator, couples, absences and partial-month move-outs in a UK house share.

  • Whose name goes on the bills in a house share?

    Whose name goes on each house share bill, what joint and several liability means, and what to do, step by step, when a housemate stops paying.

  • A free bills agreement for your house share

    A free, plain-English bills agreement for housemates: who holds each account, the split, payment dates, absences, leaving, joining and disagreements.

  • What counts as proof of address when the bills aren't in your name?

    What counts as proof of address in a house share when the bills are in a housemate's name, which documents each body accepts, and when you are liable.

  • Moving in together: how to split the bills fairly

    Moving in together? Compare splitting bills 50/50 with splitting by income, decide whose name goes on each bill, and see what changes for council tax.

  • A housemate is moving in mid-tenancy: bills, splits, council tax and the TV Licence

    ArticleA housemate moving in mid-tenancy? Update the tenancy, add names to accounts, re-split from a dated reading and check council tax and the TV Licence.

  • Housemate Moving Out? A Bills Handover Checklist

    ArticleRecord readings, settle outstanding shares and update supplier accounts when a housemate leaves. Follow a practical household handover checklist.

• Moving day8 guides, 1 article

  • Where are the meters in my new home?

    Where the gas, electricity and water meters are in a house, flat or new build, how to read each type, and the readings to take on moving day.

  • Who do I need to tell when I move house?

    Who to tell when you move house, and by when: DVLA or the DVA, the electoral register, benefits, HMRC after the move, your council and every bill.

  • How much does Royal Mail redirection cost?

    Royal Mail redirection costs £45 for 3 months, £66.50 for 6 or £95 for 12, plus a charge per extra person. When to apply, what you need and cheaper rates.

  • Who supplies my address?

    Find the energy supplier, water company, council and council tax band for an address in Great Britain, and the official way to check each one yourself.

  • Who is my gas and electricity supplier?

    Find your gas supplier by postcode with Find My Supplier or the Meter Number Helpline, and your electricity supplier through your network operator or 105.

  • Who is my water supplier?

    Find your water supplier by postcode: the water and sewerage company for an address, its average bill this year, and what to do when you move in.

  • My new home has a prepayment meter. Can I change it?

    Moved into a home with a prepayment meter? When you can switch to credit, whether your landlord must agree, and how prepayment prices compare.

  • Do I have to pay the previous tenant's energy bill?

    Sent a bill or letter for the previous tenant? You do not pay for energy used before you moved in. What to send, and what to do about debt on the meter.

  • Moving Into a Flat With Communal Heating: Bills and Rights

    ArticleIdentify your heat supplier, check charges and readings, and separate communal heating from electricity when moving into a flat in Great Britain.

• Setting up the bills19 guides, 2 articles

  • How to set up gas and electric when moving house or into a new home

    Set up gas and electric when moving house: switch to a new supplier for move-in day or stay with the existing one, take readings and check the first bill.

  • How do I tell British Gas I am moving house?

    Moving house with British Gas: tell it your dates, read the meters, check whether your tariff moves with you, and the final bill and refund timings.

  • How do I tell Octopus Energy I am moving house?

    Moving house with Octopus Energy: tell it in your online account, take your tariff with you or leave, and when the final bill arrives after the move.

  • Does the energy price cap apply when you move in?

    The energy price cap covers eligible standard variable tariffs in Great Britain. Check how it applies to your chosen deal or the default supply when moving home.

  • Why was my energy switch declined when I moved in?

    Energy switch declined after moving? Ask for the reason, check account and meter details, challenge previous-occupier debt and follow the complaints process.

  • I've moved into a flat with storage heaters. What tariff should I be on?

    How storage heaters use cheap night electricity, why leaving Economy 7 can push up costs, and what a tenant can change and what needs the landlord.

  • Sort your water bill when moving into a new home

    Find your water company by postcode, tell it the date you moved in and read the meter if there is one. Meter or rateable value, and what renters should check.

  • Moving house: should you move your broadband or switch?

    Moving house? Check what the new address can get, then move your broadband or order a new service in time. Exit fees, One Touch Switch and renters' checks.

  • How do I move Sky when I move house?

    Moving house with Sky: give two to four weeks' notice, pay £50 unless you are a Sky VIP, and cancel with no exit fee if Sky cannot reach the new home.

  • How do I move BT broadband when I move house?

    Moving house with BT: give about two weeks' notice, keep your contract if you keep your package, and get a free 4G backup hub if the move runs late.

  • How do I move Virgin Media when I move house?

    Moving house with Virgin Media: a £20 transfer fee, or £35 if you change package, set-up in as little as 3 days, and what to do if it cannot reach you.

  • Do you need your landlord's permission to get full fibre?

    Renting and want full fibre? Openreach needs the owner's consent before it drills, flats need a freeholder's wayleave, and here is what tenants can do.

  • What happens to your mobile contract when you move house?

    Update your billing address, check signal at the new address on Ofcom's checker, and switch with a free text if coverage is poor. Exit fees and wifi calling.

  • No mobile signal at your new home: can you leave your contract?

    Poor mobile signal after moving house? Check coverage, try Wi-Fi calling, work out the exit fee and see what Ofcom says about leaving your contract early.

  • What happens to your TV Licence when you move house?

    TV Licence when moving house: change the address on it, or cancel and claim a refund if the new home is already licensed. Halls, shared houses and students.

  • How do I change the account holder on a household bill?

    Change the account holder on energy, broadband, mobile, water, council tax or the TV Licence: a transfer or a new account, what to send, who stays liable.

  • What will my first bills look like after I move?

    What your first council tax, water, energy, broadband and TV Licence bills look like after a move, which are estimates, and what to check before you pay.

  • Bill shock: what it means and what to check first

    Bill shock means an energy, broadband or mobile bill is unexpectedly high. Check five common causes and use a 15-minute plan to identify the right fix.

  • Price rise letter explained: what it means and what to do next

    Understand exactly what a price rise letter means for energy, broadband, or mobile bills and follow a quick action plan to avoid overpaying.

  • Broadband Delayed After Moving House: What You Can Claim

    ArticleCheck your promised activation date, provider eligibility and compensation when broadband is late after a move, plus how to escalate a complaint.

  • Warm Home Discount After Moving or Switching Supplier

    ArticleMoved house or switched energy supplier after 23 August 2026? Here is how the £150 Warm Home Discount works for winter 2026/27 and which supplier pays it.

• Council tax9 guides

  • How to set up council tax for a new home, or for the first time

    How to set up council tax for a new home or the first time: who to tell, what the form asks (no account number needed) and the band for your address.

  • Council tax when moving house: when each bill starts and stops

    Council tax is charged by the day. When each bill starts and stops, paying for two homes, refunds, 10 or 12 instalments and the £70 penalty.

  • Council tax and water setup by move-in stage

    Set up council tax and water the right way when moving home in the UK, with stage-based steps for move day, first week, and first month.

  • Council tax bands: check yours, see what it costs, and challenge it

    Check your council tax band, every council's Band D for 2026/27, what each band costs a month, and how to challenge your band within 6 months.

  • How do I check the council tax band for an address?

    Check the council tax band for an address in England or Wales on GOV.UK, what decides the bill, and how to challenge a band within 6 months of moving in.

  • Student council tax exemption: who qualifies and how to claim

    Homes where everyone is a full-time student pay no council tax, but you must claim. Who counts, what one non-student pays, how to claim, and other discounts.

  • The single person council tax discount: rules, reviews and partners moving in

    The 25% council tax single person discount: who counts, why councils send review letters, what happens when a partner moves in, and whether it is ending.

  • Council tax changes from April 2027: what they mean when you move

    From April 2027 in England, at least 63 days after a missed payment before the full year is due. 12 monthly payments become the default in April 2028.

  • Council tax rise in April 2027: what is confirmed and what is not

    How much council tax can rise in April 2027: England's referendum limits, six councils with no limit, Wandsworth's £958 warning and when bills are set.

• Moving out3 guides

  • Which bills do I close when I move out?

    Moving out? Read every meter on the day, tell each supplier, close council tax and water, and know when final bills and credit refunds are due.

  • I forgot my final meter reading. What happens now?

    Forgot your final meter reading when you moved out? How suppliers estimate the final bill, how to correct it with evidence, and when to complain.

  • Who pays the bills between tenancies?

    Who pays energy, water and council tax between tenancies and while a rented home is empty, for tenants and landlords in England, Wales, Scotland and NI.