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How it works

One switching system, tailored per bill type.

Taupia follows the same core workflow across all services, but each bill type has its own checks, constraints, and switching details. Share a house? The same flow adds a split rule you set, payment tracking, and renewal alerts.

Core flow

The shared process in three steps

Every journey starts with bill understanding, then comparison, then an approval-led switch.

    01

    Connect your current bill details

    Taupia reads tariff, contract, and pricing context so comparisons are grounded in your real starting point.

    02

    Review clear cost differences

    You see where overpaying happens and what lower-cost alternatives are currently available.

    03

    Approve only when it makes sense

    Taupia prepares the switch workflow, while you stay in control of the final decision.

Ongoing household admin

Keep household admin in one place

Taupia helps you stay on top of the contracts, messages and changes that continue after a switch.

A home for provider messages

TaupiaMail tracks provider messages delivered to your TaupiaMail address or explicitly forwarded into it, keeping household admin separate from your personal email.

  • Extracts contract details, flags bill rises or other changes, and sends a monthly important-changes summary
  • Lets you share relevant provider communication with your household
  • Does not read your personal inbox directly and can forward messages to your personal email

An agent that understands your bills

Your Taupia AI agent uses the context of your contracts and bills to analyse updates, answer questions and make recommendations.

  • Analyses and summarises important changes
  • Helps you understand the information in your bills and contracts
  • You approve actions, so you stay in control

Available wherever you manage home life

Use the same Taupia household view on web, iOS and Android.

  • Forward provider messages to your personal email when you need them there
  • Keep contract tracking and change alerts with the household
  • Check the same information across your devices
Service journeys

Where each service differs

Use the relevant journey page for full detail. These pages include service-specific assumptions, eligibility checks, and handover timelines.

Energy

Energy switching journey

Focuses on tariff structure, standing charges, SVT exposure, meter handover, and contract timing.

  • Exit-fee and contract-end timing checks
  • Tariff and standing-charge comparison
  • Supplier handover and meter-read flow

Broadband

Broadband switching journey

Focuses on speed/term fit, in-contract versus out-of-contract pricing, and activation timeline coordination.

  • Speed and contract-length suitability
  • Post-introductory price-rise exposure
  • Activation milestones and transfer timing

Mobile

Mobile switching journey

Focuses on allowance fit, renewal timing, and price-rise models for SIM-only or contract scenarios.

  • Allowance-to-usage mismatch checks
  • Renewal-window and contract review
  • SIM-only and contract price-path comparison
Shared houses

How does Taupia work in a shared house?

The three steps above still apply, with shared-house admin layered on top. Taupia allocates setup tasks, tracks completion and sends reminders, while the house decides how each bill divides, everyone can see who has settled their share, and the whole house hears about a renewal before it lands. Taupia never moves money between housemates and never switches on its own.

Your household sets the split rule

Bills are not forced into an equal share. Each member is given a percentage of a bill, and the percentages have to total 100%, so unequal rooms, a couple sharing one room, or one person at home all week can be reflected in what each person owes.

  • Per-member percentages rather than a fixed equal share
  • Change the rule as housemates or circumstances change
  • Every housemate sees the same shares

It tracks who has paid, not only who owes

The bill owner keeps paying the supplier directly. Taupia records each share as settled once it is repaid and sends reminders when a share remains outstanding, so the house can see who is up to date and what still needs attention.

  • Each share reads as outstanding or settled
  • Taupia never moves money between housemates
  • Tracking a share does not change who the supplier can pursue

It alerts the house before a renewal

Contract end dates sit against each bill, and Taupia alerts the household before a renewal or contract end, the point at which a fixed deal typically rolls onto a more expensive default rate.

  • Alerts before a renewal or contract end
  • Exit-fee timing checked before a switch is suggested
  • Nothing switches without your approval
Which page should you use?

Start broad or go straight to a specific bill

If you are unsure where your largest overpayment sits, begin with a service page and compare from there.