How do I move TalkTalk broadband when I move house?
Short answer
Tell TalkTalk 3 to 4 weeks before you move, and no sooner than 3 months ahead, through My Account, its web chat or a call. Carrying your existing contract over costs £60; starting a new contract at the new home has no extra fee.
TalkTalk needs your new address and moving date, and checks whether it can supply the new home.
Updated
3 to 4 weeks
When TalkTalk says to tell it, and no sooner than 3 months
£60
TalkTalk's charge to carry your existing contract over
£0
Extra fee on a new TalkTalk contract at the new home
See broadband deals at your new address
Pick your new address to see the broadband deals available there, beside the other bills for the move.
TalkTalk moves broadband through My Account, chat or a phone call. This is when to tell it, what the move costs and what it needs from you, with Ofcom's advice for when you switch instead.
How do I tell TalkTalk I am moving house?
Through My Account, web chat or a call, 3 to 4 weeks before you move.
- TalkTalk says the ideal time to tell it is 3 to 4 weeks before you move, but no sooner than 3 months before.
- Start the move in My Account, in a chat on TalkTalk's website, or by calling its specialists.
- It needs two things: your new address and your moving date. It then checks whether your services can be transferred to the new home.
- If you are moving into a rented home, TalkTalk says to get your landlord's permission for any installation.
Sources (1)
- TalkTalk: home move (read 14 November 2026)
Does TalkTalk charge to move broadband?
£60 to carry your contract over, nothing extra on a new contract.
- TalkTalk says that if you want to carry over your existing contract, there is a £60 charge for moving your services.
- If you start a brand new contract at the new property, TalkTalk says you will not face any additional fees.
- A new contract usually means a new minimum term, so compare its monthly price with other deals for the new address before you choose.
Sources (1)
- TalkTalk: home move (read 14 November 2026)
Should I take TalkTalk with me or switch provider?
Moving is a natural point to compare, because TalkTalk's move is free only on a new contract.
- If you are starting a new contract anyway to avoid the £60, compare it with the deals for the new address first.
- If you are still in your minimum term and TalkTalk can supply the new home, leaving early can mean an early termination charge. Check your contract before you switch.
- Ofcom suggests checking broadband and mobile coverage at the new property before you move, with its coverage checker.
- If you change provider, Ofcom says you need to cancel your current contract and arrange a start date for the new service in time for the move.
Sources (2)
- TalkTalk: home move (read 14 November 2026)
- Ofcom: moving home? Top tips for keeping connected (updated 5 July 2023) (read 1 November 2026)
What are the steps to move TalkTalk broadband to a new home?
Four steps, from telling TalkTalk to getting online at the new address.
- 1
Tell TalkTalk 3 to 4 weeks ahead
Start the move in My Account, in web chat or by phone, no sooner than 3 months before you move.
- 2
Give your new address and moving date
TalkTalk checks whether your services can be transferred and gives you a provisional go-live date.
- 3
Choose a new contract or carry yours over
Carrying your contract over costs £60. A new contract has no extra fee. Compare the monthly prices first.
- 4
Get permission if you rent
If the new home is rented, get the landlord's permission for any installation before the appointment.
Sources (1)
- TalkTalk: home move (read 14 November 2026)
Where does Taupia fit when I move with TalkTalk?
- The address block above lists the broadband deals for your new address, beside its council tax band and charge, its water company and its energy supplier. Deals are listed for the postcode, and Virgin Media is checked for the exact address.
- Taupia compares energy, broadband and mobile deals and switches once your household approves. Nothing changes without your approval.
- Taupia does not set up council tax or switch water, and it does not move your TalkTalk account: tell TalkTalk yourself, and keep it if it suits you.
- Taupia is free to use.
Moving house with TalkTalk: common questions
How much notice does TalkTalk need when I move house?
TalkTalk says the ideal time to tell it is 3 to 4 weeks before you move, but no sooner than 3 months before. Start the move in My Account, in a chat on its website or by phone, with your new address and moving date.
Does TalkTalk charge a home move fee?
TalkTalk says carrying your existing contract over to the new home costs £60. If you start a brand new contract at the new property, it says there are no additional fees. Compare the new contract's price and term before you choose.
What does TalkTalk need to move my broadband?
Your new address and your moving date. TalkTalk then checks whether your services can be transferred to the new home. If you are renting, it says to get your landlord's permission for any installation before you book.
Can I cancel TalkTalk when I move?
If TalkTalk can supply the new home and you are still in your minimum term, leaving early can mean an early termination charge under your contract, so check it first. Ofcom says to arrange the new provider's start date in time for the move.
The rest of the move
TalkTalk's own pages, the regulator's advice and the guides for the other bills.
Setting up the bills at your new home?
Pick your new address above to see the broadband deals there, beside its council tax band and charge, water company and energy supplier. Taupia is free, and nothing changes without your approval.
Cite this page
Taupia. "How do I move TalkTalk broadband when I move house?". Last updated 14 November 2026. https://taupia.com/move-home/talktalk-moving-home