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Move-home guide

How do I tell ScottishPower I am moving house?

Short answer

Tell ScottishPower online with Start move out on its moving home page, or through live chat. It asks for the date you are moving out, final meter readings and your new address. ScottishPower says you will not be charged an exit fee when you move home.

It says the final bill should arrive within 14 days of the date you tell it.

Updated

  • 14 days

    Time ScottishPower gives for the final bill after you tell it

  • No exit fee

    ScottishPower says it does not charge one when you move

  • 10 working days

    Time a supplier has to refund credit after the final bill

See who supplies your new home

Pick your new address to see which supplier its meters are with, the price-cap rate for the home, and tariffs that can start on the day you move in.

You pick your exact address on the next screen. Nothing is priced before that.

England, Scotland and Wales. Switching is your choice: you can also stay with the current supplier.

Whether you are leaving a home ScottishPower supplies or moving into one, it asks for dates, meter readings and an address. This is what ScottishPower says, and the rules every supplier follows.

How do I tell ScottishPower I am moving out?

Online or by live chat, with your moving date, final readings and new address.

  • ScottishPower's moving home page has a Start move out button for homes it supplies, and it also takes the details through live chat.
  • It asks for the date you are moving out, final meter readings and your new address details.
  • Take readings as close as possible to your move-out date. ScottishPower takes them when you tell it you are moving, in your online account, in its app or on its 24-hour automated line, 0800 027 8000.
  • Citizens Advice says to give your supplier at least 48 hours' notice before you move.
Sources (2)

Will ScottishPower charge an exit fee if I move?

No: it says it does not charge one when you move home.

  • ScottishPower's moving home page answers the question directly: you will not be charged an exit fee when you move home.
  • Its page does not say whether a tariff moves with you to the new address, so ask when you tell it about the move.
  • Citizens Advice says breaking a fixed contract early can mean an exit fee, and that if you break it you go onto a standard variable tariff at the new home.
  • Boiler care and other home services do not move with you: ScottishPower says to cancel them and set them up again at the new address.
Sources (2)

When will I get my final ScottishPower bill?

Within 14 days of telling it, ScottishPower says.

  • ScottishPower says you should receive your final bill within 14 days of the date you tell it you are moving out, by email or at the forwarding address you gave.
  • If you forget to give readings and someone has already moved in, it may use their opening readings to close your account. If not, it estimates the final bill.
  • Citizens Advice says a supplier must send the final bill within 6 weeks and refund any credit within 10 working days of sending it, and might owe compensation if either is late.
Sources (2)

What if ScottishPower already supplies my new home?

Tell it you have moved in, online or by live chat, with a reading.

  • A letter from ScottishPower at the new address means it supplies the home. Tell it you have moved in with Start move in on its moving home page, or through live chat.
  • It asks for your name, address and move-in date, and a meter reading from as close to that date as possible. Without an opening reading it estimates your use until you give one.
  • With a Pay As You Go meter, ScottishPower says to contact it on live chat to set up the new account.
  • Until you choose a tariff you are on a deemed contract on the supplier's standard tariff, Citizens Advice says. You can pick another ScottishPower tariff or switch supplier.
  • If you rent, check the tenancy agreement for who pays for energy: if the landlord pays, ScottishPower says the landlord needs to contact it instead.
Sources (2)

What are the steps to move house with ScottishPower?

Five steps, from telling ScottishPower your moving date to choosing a tariff at the new home.

  1. 1

    Tell ScottishPower your moving date

    Use Start move out on its moving home page or live chat, with your moving date and new address.

  2. 2

    Read the meters at the old home

    Take readings as close to the move-out date as you can and give them online, in the app or on 0800 027 8000.

  3. 3

    Check the final bill

    ScottishPower says it should arrive within 14 days of telling it. Check it against your readings.

  4. 4

    Read the meters at the new home

    Give the readings to the new home's supplier on the day you move in, so you pay only for your own energy.

  5. 5

    Choose a tariff for the new home

    You start on the supplier's standard tariff. Pick another tariff or switch when you are ready.

Sources (2)

Where does Taupia fit when I move with ScottishPower?

  • The address block above shows which supplier your new home's meters are with, the price-cap rate for the home and tariffs that can start on the day you move in, beside its council tax band, water company and broadband deals.
  • Taupia compares energy, broadband and mobile deals and switches once your household approves. Nothing changes without your approval.
  • Taupia does not set up council tax or switch water, and it does not move your ScottishPower account: tell ScottishPower yourself, and keep it if it suits you.
  • Taupia is free to use.
How Taupia is free to use

Moving house with ScottishPower: common questions

Does ScottishPower charge an exit fee when I move house?

No. ScottishPower's moving home page says you will not be charged an exit fee when you move home. Its page does not say whether your tariff moves with you, so ask when you tell it your moving date, and compare tariffs for the new address before you agree to one.

How do I tell ScottishPower I am moving out?

Use Start move out on ScottishPower's moving home page, or its live chat. It asks for the date you are moving out, final meter readings and your new address. Citizens Advice says to give any supplier at least 48 hours' notice before you move.

When will I get my final ScottishPower bill?

ScottishPower says you should receive it within 14 days of the date you tell it you are moving out, by email or at your forwarding address. Citizens Advice says every supplier must send a final bill within 6 weeks and refund credit within 10 working days of sending it.

How do I give ScottishPower a meter reading when I move?

Take a reading as close as possible to your move-in or move-out date. ScottishPower takes readings when you tell it about the move, in your online account, in its app, or on its 24-hour automated line, 0800 027 8000. Keep a dated photo of each meter.

What do I do if I get a ScottishPower letter at my new home?

A letter means ScottishPower supplies the home. Tell it you have moved in online or through live chat, with your name, address, move-in date and a meter reading from as close to that date as possible. You can then choose a ScottishPower tariff or switch supplier.

The rest of the move

ScottishPower's own pages, the regulator's advice and the guides for the other bills.

Start here

Setting up gas and electric when you move

Recommended

Your first energy account at the new home: readings, dates and the first bill.

Official references

Setting up the bills at your new home?

Pick your new address above to see who supplies its meters, the price-cap rate and tariffs that can start on moving day, beside its council tax and water. Taupia is free, and nothing changes without your approval.

Start with your postcodeBack to move-home hub
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Cite this page

Taupia. "How do I tell ScottishPower I am moving house?". Last updated 13 November 2026. https://taupia.com/move-home/scottish-power-moving-home