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Move-home guide

How do I tell E.ON Next I am moving house?

Short answer

Sign in to your E.ON Next account and use Start my move out on its moving home page. E.ON Next says to tell it on the day you move or as soon as you can after, with your moving out date, final meter reading and a forwarding address.

It says existing customers can take their tariff to the new home, with some exceptions.

Updated

  • On the day

    When E.ON Next says to tell it, or as soon as you can after

  • About 10 working days

    Time E.ON Next says a refund normally takes

  • 6 weeks

    Time a supplier has to send the final bill

See who supplies your new home

Pick your new address to see which supplier its meters are with, the price-cap rate for the home, and tariffs that can start on the day you move in.

You pick your exact address on the next screen. Nothing is priced before that.

England, Scotland and Wales. Switching is your choice: you can also stay with the current supplier.

Whether you take E.ON Next with you or it already supplies your new home, it asks for a moving date, a final reading and a forwarding address. This is what E.ON Next says, and the rules every supplier follows.

How do I tell E.ON Next I am moving out?

In your online account, on the day you move or as soon as you can after.

  • E.ON Next's moving out page says to sign in to your account and manage your move online, from the Start my move out button on its moving home page.
  • It says to let it know on the day of your move or as soon as you can after it.
  • It asks for your moving out date, your final meter reading and a forwarding address. Readings can go in through the online account or by email to [email protected].
  • Citizens Advice says to give your supplier at least 48 hours' notice before you move.
Sources (3)

Can I take my E.ON Next tariff to my new home?

Usually yes, E.ON Next says, with a few exceptions.

  • E.ON Next says existing customers can take their energy tariff with them to a new home, as part of the online move.
  • Its page lists cases where you may not be eligible, including different tariffs for your electricity and gas, fewer than 20 days left on a fixed tariff, and prepayment or complex meters.
  • Its pages do not say whether an exit fee applies if the tariff cannot move, so ask before you agree to end a fix.
  • Citizens Advice says breaking a fixed contract early can mean an exit fee, and that if you break it you go onto a standard variable tariff at the new home.
Sources (3)

When will I get my final E.ON Next bill and refund?

The refund normally takes about 10 working days, E.ON Next says.

  • E.ON Next says it uses your moving out date and final reading to update your account and work out the final bill.
  • It says credit is refunded once the account is finalised, and that a refund normally takes about 10 working days.
  • Citizens Advice says a supplier must send the final bill within 6 weeks and refund any credit within 10 working days of sending it, and might owe compensation if either is late.
Sources (2)

What if E.ON Next already supplies my new home?

Use the PIN code in its welcome letter, or its no-letter route.

  • E.ON Next says you will get a welcome letter from it with a PIN code in it. Its moving in page starts the move-in with that letter, and has a separate route if you have no letter.
  • Read the meters on the day you move in and give E.ON Next the readings, so your account starts from the right figures.
  • With a prepayment meter, E.ON Next says to contact the company that supplies the property as soon as possible.
  • Until you choose a tariff you are on a deemed contract on the supplier's standard tariff, Citizens Advice says. You can pick an E.ON Next tariff or switch supplier.
Sources (3)

What are the steps to move house with E.ON Next?

Five steps, from starting the move in your account to choosing a tariff at the new home.

  1. 1

    Start the move in your E.ON Next account

    Sign in and use Start my move out, on the day you move or as soon as you can after.

  2. 2

    Read the meters at the old home

    Give E.ON Next the final reading with your moving out date, and keep a dated photo.

  3. 3

    Give a forwarding address

    E.ON Next uses it for the final bill. It says a refund normally takes about 10 working days.

  4. 4

    Read the meters at the new home

    Give the readings to the new home's supplier on the day you move in, so you pay only for your own energy.

  5. 5

    Choose a tariff for the new home

    Take your E.ON Next tariff with you if you are eligible, pick another tariff or switch.

Sources (3)

Where does Taupia fit when I move with E.ON Next?

  • The address block above shows which supplier your new home's meters are with, the price-cap rate for the home and tariffs that can start on the day you move in, beside its council tax band, water company and broadband deals.
  • Taupia compares energy, broadband and mobile deals and switches once your household approves. Nothing changes without your approval.
  • Taupia does not set up council tax or switch water, and it does not move your E.ON Next account: tell E.ON Next yourself, and keep it if it suits you.
  • Taupia is free to use.
How Taupia is free to use

Moving house with E.ON Next: common questions

When should I tell E.ON Next I am moving house?

E.ON Next says to let it know on the day of your move or as soon as you can after it, through your online account. Citizens Advice says to give any supplier at least 48 hours' notice. Have your moving out date, final meter reading and forwarding address ready.

Can I take my E.ON Next tariff with me?

E.ON Next says existing customers can take their tariff to a new home. It lists exceptions, including different tariffs for electricity and gas, fewer than 20 days left on a fixed tariff, and prepayment or complex meters. Check when you start the move in your account.

How long does an E.ON Next refund take after I move?

E.ON Next says it normally takes about 10 working days to refund your account once it has what it needs to finalise it. Citizens Advice says a supplier must send the final bill within 6 weeks and refund credit within 10 working days of sending it.

What do I do if E.ON Next supplies my new home?

E.ON Next says you will get a welcome letter with a PIN code. Use its moving in page to start, with the letter or through its no-letter route, and give a meter reading from the day you moved in. You can then choose a tariff or switch supplier.

How do I send E.ON Next a meter reading when I move?

Give the final reading with your moving out date when you start the move in your online account. E.ON Next says readings can also be emailed to [email protected]. Take the reading on the day you leave and keep a dated photo, so you can check the final bill.

The rest of the move

E.ON Next's own pages, the regulator's advice and the guides for the other bills.

Start here

Setting up gas and electric when you move

Recommended

Your first energy account at the new home: readings, dates and the first bill.

Official references

Setting up the bills at your new home?

Pick your new address above to see who supplies its meters, the price-cap rate and tariffs that can start on moving day, beside its council tax and water. Taupia is free, and nothing changes without your approval.

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Cite this page

Taupia. "How do I tell E.ON Next I am moving house?". Last updated 13 November 2026. https://taupia.com/move-home/eon-next-moving-home