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Loyalty Rewards: How it works

Every commission.Every penny. Yours.

When Taupia switches one of your bills, the new provider pays a commission. It's the same one they'd pay any comparison site. As a Taupia Plus user, we return 100% of that commission to you as a Loyalty Reward.

Commission by bill type

The exact amount depends on which bills you switch. Here's what providers typically pay, and what goes straight to your balance.

Energy

£34

typical reward → you

Broadband

£61

typical reward → you

Mobile

£19

typical reward → you

Exact amounts depend on the provider deal at the time of your switch.

Typical annual rewards per Plus user

Up to £100

Based on switching three household bills. Reward amounts depend on the deals available when you switch, and grow the longer you stay.

The 90-day unlock

Provider commissions can take up to 90 days to settle. Your rewards unlock gradually over that period, giving you a reason to check in regularly.

Time
Unlocked
Example
Immediately
35%
£11.90
30 days
60%
£20.40
60 days
85%
£28.90
90 days
100%
£34.00

Example based on a £34.00 energy commission. Illustrative only; it depends on the deal you switch to.

Extra Loyalty Rewards

Once your rewards are fully unlocked, you can redeem them as gift cards at any time. But Plus users who leave their balance untouched earn Extra Loyalty Rewards at key milestones.

We never punish early redemption. We reward patience. Always additive, never subtractive.

6 months

+10%

On £60 balance: +£6.00

On £100 balance: +£10.00

12 months

+15%

On £60 balance: +£9.90

On £100 balance: +£16.50

18 months

+20%

On £60 balance: +£13.98

On £100 balance: +£25.30

Each milestone bonus is calculated on the full unredeemed balance at that point, including any previously added Extra Loyalty Rewards. Earlier bonuses slightly increase later ones.

Example: a typical Plus user’s 18-month journey

A typical user joins Taupia Plus. Over the first months, Taupia switches bills and returns provider commissions as Loyalty Rewards, and milestone bonuses are added on top.

Period
What happens
Month 1–3

Energy switch unlocks

Commission: £34.00

£34.00

Month 3–6

Broadband switch unlocks

Commission: £60.90

£94.90

Month 6

6-month milestone

Extra Loyalty Reward: +£9.49 (10% of £94.90)

£104.39

Month 12

12-month milestone

Extra Loyalty Reward: +£15.66 (15% of £104.39)

£120.05

Month 18

18-month milestone

Extra Loyalty Reward: +£24.01 (20% of £120.05)

£144.06

Illustrative example. Reward amounts, unlock timing, and bonuses depend on the deal you select and when you switch.

Illustrative 18‑month outcome

Savings from cheaper bills

£200–£400

Loyalty Rewards balance

£144.06

Plus pricing

No fixed price during early access

Net benefit

Early-access benefit varies by timing

Redemption: your rules

Redemption is always available. No lock-in, no penalty. The model rewards patience; it never punishes action.

Redeem before 90-day unlock completes

You receive the amount unlocked so far. The rest continues to unlock on schedule.

Redeem after full unlock, before any milestone

You receive 100% of the commission. No bonus, but no penalty either.

Redeem after a milestone

You receive base rewards plus all Extra Loyalty Rewards already added. Bonuses are in the balance; they’re never lost.

Partial redemption

Redeem part of your balance and leave the rest to grow towards the next milestone.

Redemption format: gift cards. Future roadmap includes direct transfer to a Taupia savings account.

Loyalty Rewards

Ready to start earning?

Every switch is a missed reward. Get Taupia and start building your balance.

FAQs

Questions people ask before switching

What is Taupia?

Taupia is an AI-powered household bill management app that helps you track and manage your energy, broadband and mobile bills in one place. It reads your bills, monitors your contracts and renewal dates, and gives you a clear view of your total monthly costs. You can understand your plan, get alerts before prices rise, and switch providers inside the app when it makes sense. Taupia is built for ongoing bill management, not just one-time switching.

How does Taupia find the better deals?

Taupia starts with your actual bill. By reading your current tariff, usage, contract terms and renewal date, it understands exactly what you are paying today. For energy, Taupia compares your real annual consumption and tariff structure against available UK offers to identify lower-cost or more suitable plans. For broadband, it checks your contract status, speed tier and monthly cost against available packages in your area. For mobile, it reviews your current plan, data allowance and contract type to see whether a more cost-effective option is available. Because Taupia already understands your current plan, you do not need to manually re-enter usage details. When a better option becomes relevant, you can review it and switch directly inside the app.

What bills can I manage?

You can manage your energy, broadband and mobile bills in one place. Taupia reads your bills to track your contracts, renewal dates and monthly costs, giving you a clear combined view across all supported services. More categories will be added over time as we expand the platform.

Where is Taupia's bill management available?

Taupia's bill management for mobile, broadband, and energy is available across Great Britain: England, Scotland, and Wales.

What makes Taupia the smarter way to manage household bills?

Most tools focus on one-off switching journeys. Taupia keeps managing your household bills over time so you do not need to restart the process every time a contract changes.

What makes Taupia the smarter way to manage household bills?
FeatureTaupiaTraditional tools
Ongoing bill managementContinuous monitoring over timeOne-time comparison journey
Contract & renewal trackingAutomatic reminders before contracts endRequires manual re-check
Personalised bill insightsGuidance based on your actual billGeneric FAQs and help pages
Household overviewCombined monthly view across all billsSeparate journeys, no unified view
SwitchingHandled inside the appRedirect to provider website
After switchingMonitoring continues automaticallyJourney ends after switch
Is there a fee for using Taupia's service?

No. Taupia is currently free to use. You can manage your energy, broadband and mobile bills without paying a fee. In the future, we may introduce optional premium features, but core bill tracking and switching will remain accessible. If you switch providers through the app, we may receive a commission from the provider, which does not affect the options shown.

Do I need to contact my current provider?

No. If you choose to switch through Taupia, the new provider manages the transfer process, including notifying your existing provider where required. You can review and approve the switch inside the app, without needing to make phone calls or complete separate paperwork.

How long does switching take?

Switching times depend on the type of service, but Taupia tracks the key dates so you always know where you stand. Energy switches in the UK usually complete within about 5 working days and some suppliers can switch in as little as 1 working day, with a 14-day cooling-off period before transfer completes. Broadband switches typically take around 10 to 14 working days and usually include a 14-day cooling-off period. Mobile switching is often completed within 1 working day once you confirm the transfer and most new contracts include a 14-day cancellation window.

Will switching affect my service?

In most cases, no. Energy supply continues as normal during switching. Broadband usually stays active until the new provider takes over, although a short interruption can happen on switch day in some cases. Mobile number transfers can involve a brief service interruption while the switch completes.

How does monitoring work?

Once you upload a bill, Taupia reads your tariff, usage, contract terms and renewal dates. It then tracks milestones such as price changes, contract end dates and relevant alternative offers. You do not need to manually re-check the market because Taupia monitors tracked services in the background and notifies you when something important changes.

Do I have to switch?

No. Switching is always optional. Taupia helps you monitor and understand your bills first, then lets you decide whether to switch when better options are available. Nothing changes without your approval.

Does monitoring continue after switching?

Yes. After you switch through Taupia, monitoring continues automatically. Taupia tracks your new contract, renewal date and monthly costs so ongoing bill management continues.

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